Updates Regarding COVID-19
A Message from Our Team:
The health and well-being of your pet, family, and our team members are top priority. As the situation around the coronavirus (COVID-19) continues to evolve, we want to assure you we plan to remain open during our regular business hours.
We are closely monitoring the guidance from the Centers for Disease Control (CDC) and local authorities regarding the spread of the virus to ensure we are taking the appropriate precautions and actions to keep patients, clients, and employees healthy and safe during this time.
During this time, we will be changing to curbside service. We are taking this precaution to eliminate constant contact of door handles, countertops, pens, and to aid in social distancing. By taking these safety measures, it is our goal to be able to remain open to serve the needs of our community’s pets.
Please note our updated procedures:
- In order to uphold social distancing rules, we ask you to call us or ring the doorbell upon arrival.
- A receptionist will call you to check you in and as soon as an exam room is available, you will be called into an exam room with your fur kid.
- All pet parents who choose to enter the building for the appointment will be required to wear a mask.
- If you don't want to come in, we can arrange to pick up your pet(s) from your car and return them after treatment.
Medication and prescription foods can be paid for over the phone and brought to your car.
For technician only appointments, we will ask you to stay in your car while we take care of your fur kid in our treatment area.
For clients that are unable to leave home to pick up medications or prescription foods - you are able to order most items through our online pharmacy store for home delivery: www.vetsource.com
Additional Measures we are Asking Clients to Follow:
- Please do not come to our clinic if you are experiencing flu-like symptoms or have a fever.
- Please reschedule your pet’s veterinarian appointment if you have been in contact with anyone that has had a fever or possible COVID-19 exposure.
Pets and the Coronavirus:
It is important to note that there is currently no evidence that pets can become sick with COVID-19. Infectious disease experts, as well as the CDC, World Organization for Animal Health, and World Health Organization indicate there is also no evidence to suggest that pet dogs or cats can be a source of infection with SARS-CoV-2, including spreading COVID-19 to people. More investigation is underway and as we learn more, we will update you.
The CDC and The American Veterinary Medical Association (AVMA)also have comprehensive websites with up-to-date information about COVID-19 and your pet(s). Additional information about the Coronavirus and your pets’ health are available at the following online resources:
We value your partnership in your pet’s healthcare and appreciate your patience, understanding, and continued support. If you have any questions, please do not hesitate to contact us.